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Frequently Asked Questions
  1. What kind of computer do I need?
  2. Does BigStatesTime.com email me results?
  3. How fast of an Internet connection do I need?
  4. Will the program work on my comuter?
  5. What screen size should I have?
  6. What age is this program developed for?
  7. Can the program run on Windows 98 with opera and flashplayer 9 plus a dsl?
  8. What should my broswer's settings be to get the best performance?
  9. Can I reset my account once mastery is achieved to start over again?
  10. Will the program send me feedback on my child's progress?
  11. I’ve downloaded the Flash Player version I need, but when I try to view the demo, it still says I need to download it.
  12. How do I change my member name?
  13. Can I share my account with another user?


Question 1

What kind of computer do I need?

Answer

Try the demo, if the demo works properly your have the necessary equipment to run the program. DEMO

Computer hardware and software recommended:

Internet Connection: Broadband, 384Kbps or better
Flash Player: Adobe Flash Player 9 or higher
RAM: 128 MB free
Hard Drive: 1200 MB free
Video/Display: 4 MB Video Card, 16-bit color, 1024 x 768 minimum resolution
Audio: DirectSound 8, 16-bit support

If you use a PC, it should have:

Operating System: Microsoft Windows 2000, Me or XP
Web Browser: Internet Explorer 6.0 or higher, Netscape 8.1 or higher, Firefox 2.0.0.2 or higher
CPU Minimum: Pentium III, 500 MHz
CPU Recommended: Pentium III or IV, 1GHz

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If you use a Mac, it should have:

Processor: PowerPC G3, G4, G5, or Intel core
Memory: 256MB RAM
Operating System: Mac OS X 10.3
Web Browser: Firefox 1.0.3 or better, Safari 2.0.4

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Try the demo, if the demo works properly your have the necessary equipment to run the program.

***NOTE: Program does not work with MSN or AOL browsers
***NOTE: Follow instructions on question 8 for optimal performance.

Question 2

Does BigStatesTime.com email me results?

Answer

You will be notified via email when your child:

  • Attains mastery for ALL step levels
  • Gets a question incorrect after the state introduction movie
  • Results of the mastery level quiz
Question 3

How fast of an Internet connection do I need?

Answer

BigStatesTime.com was designed to be used over a broadband internet connection (DSL, Cable, T1 or faster).

Question 4

Will the program work on my computer?

Answer

Try the demo before ordering. If the demo works you will be able to run the program.

DEMO

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Question 5

What screen size should I have?

Answer

Screen resolution - minimium of 1024x768

You can change your screen resolution from your Control Panel-Display Properties-Settings. If it is less, you'll need to scroll. Please try Demo to test.

DEMO

Question 6

What age is this program developed for?

Answer

This program is for anyone 5 to 100 who wants to learn about the US states and gain mastery of the 50 states' locations, captials, spelling and abbreviations. Young users do not have to read to particpate in theBigStatesTime program.

Question 7

Can BigStatesTime.com run on Windows 98, Opera browser and Flash Player 9 over a DSL?

Answer

Yes, however please check first by using the demo and if the demo works on your particular configuration, BigStatesTime.com will work.

Note: Test demo before ordering!

Question 8

What should my broswer's settings be to get the best performance?

Answer

Click and follow instructions on page

Question 9

practice spellingCan I reset my account once mastery is achieved to start over again?

Answer

NO! The program is intelligent and goes around the advancement of each individual user. The accounts can not be reset.

Question 10

practice spellingWill the program send me feedback on my child's progress?

Answer

Yes. The program will send email when your child achieves mastery or completes a quiz. 
To view your student's daily progress you can view the Progess Reports.

Instructions to access the Progress Reports:

  1. Go to home page (http://www.BigStatesTime.com/reports.shtml )
  2. Click on "Progress Report" button (left of page, under the sign in box)
  3. Enter you child's member name and password and click on the "log in" button

Our progress reports provide parents/guardians an opportunity to review completed lessons. The reports can be printed for accurate record keeping.

Question 11

practice spellingI’ve downloaded the Flash Player version I need, but when I try to view the demo, it still says I need to download it.

Answer

Your browser is holding onto the old copy of the Flash Player.  Here are two options to fix this:

  1. Run the program in either the “Netscape” or “Mozilla Firefox” browsers. Both of these browsers are free and here are the links:. 

    Netscape browser: http://browser.netscape.com/ns8/

    Firefox: http://www.mozilla.org/download.html
  2. Uninstall your current Flash Player then reinstall the Flash Player 9. You might need to reboot.

    http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157

Question 12

practice spellingHow do I change my member name?

Answer

We do not currently offer the ability to change member names. Because member names are unique, once a member name has been created it cannot be changed.

Question 13

practice spellingHow do I change my member name?

Answer

We do not currently offer the ability to change member names. Because member names are unique, once a member name has been created it cannot be changed.

Question 14

practice spellingCan I share my account with another user?

Answer

Each account is for a single user. Because the program is intelligent and monitoring the success rate for advancement of each child, accounts can not be shared. If you have multiple children you will need to create an account for each child. Every user needs a unique member name so the system can properly monitor and advance each user.